Testimonials

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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This was defenitely a hard time for my family....as we laid my Grandmother to rest. You guys did an Amazing job! From planning the services with us, to departing from the cemetery. You showed my family love and kindness, and we're thankful.

5 stars
Sharhonda Braden

It took me a couple of days to write this review because I wanted to ensure it came from a place of love and constructive feedback. When a loved one passes, there is only one opportunity to curate a homegoing celebration that embodies the essence of the deceased along with the service expectations of the family. Due to COVID-19, a situation beyond anyone's control, we couldn't have the service we envisioned for my dear grandmother, but at least your establishment was willing to accommodate us with a "wake." On Monday, May 11th, a wake/service for my grandma, Bertha L. Clifton, was held at your establishment. Prior to the service we consulted with one of the funeral directors to iron out the details. For clarification, especially within this pandemic, I asked 4 times to detail every bit of the order of service so I could be completely sure we understood funeral protocol in these ever changing times. We were told, repeatedly, due to COVID-19 service could be held from 2p-5p, in which only 10 people at a time could enter for 30 minutes. Those 10 would then need to exit for 30 minutes so the room could be sanitized and then 10 more could enter. This detail was extremely important to us since we have such a large family. So what we gathered and asked for you to confirm was that 3 separate groups of 10 could be in the building at 2p, 3p and 4p. We also asked if we could play a video tribute during the wake in which you agreed; your only requirement was that we submit the video by May 8th to ensure compatibility with the system. Further, we asked for the colors of her lipstick and nail polish to be coral. At the viewing of the body over the weekend, her nail polish and lipstick were burgundy, a color she never wore. You happily changed it to coral. On Monday, when we arrived for the service, the letter board with my grandma's name had the wrong middle initial (which was also listed incorrectly on the website) and the time stated 3p-5p. I highlighted these mistakes to you in which you offered to correct her middle initial and stated you had 3p-5p down. Because the incorrect time was listed, the flowers we ordered were not catered in time, also only the audio portion of the video tribute was playing. Rather than be able to grieve my grandmother and process how beautiful she looked one last time, I'm instead coordinating where the flowers should be placed and inquiring about the a/v equipment. Shortly after, a young man is heard in the hallway yelling, which of course disturbs our service. My brother went out to talk to him to ask him to keep it quiet only for the young man to reveal that you cremated his father without his permission and lost his ashes. Our hearts broke for him and we could certainly understand his frustration. Additionally, you asked more members of our family for "tech assistance" when trying to get the video tribute to play, which we never could get to play. Your technology is subpar at best. There wasn't wifi capability to try and resend it and you still have Windows 98 in the chapel our service was held in. With such a delicate event, I reiterate, you have only one chance to get something like this right, and your establishment truly missed the mark. Attention to detail is critical in a moment like this and the lack thereof cheapened my last moment with my grandma. I'm saddened I had to write this but it needed to be said so the next family you encounter doesn't share a similar experience. Please, please, please do better.

5 stars
Lauren Thompson

Always enjoyed Mrs Clyce when she would come into the our Walmart.Loved visiting with her she always had a smile on her face and she left you with a smile she was a special Lady Now she is smiling down on her family.

5 stars
Linda Dzurick

Cynthia taught me what Grace means from the book of Romans. I will never forget that I am saved by grace.

5 stars
Sheila Cheffen

Has performed awesome services since I can remember. Highly recommended.

5 stars
Tosha Ann George

They did an excellent job with my cousins body. Very professional.

5 stars
Valerie Young

They did a great job with my aunt she was truly beautiful

5 stars
Tamecia Butler

From the time we were welcomed into the doors of the funeral chapels, we experienced a warm, compassionate and welcoming spirit. We were greeted and welcomed with a feeling of open and embracing arms. Our Uncle Doug, the brother of our parents Cecilia and Donald Raphael and the Funeral Director of Lawrence Jones Funeral Chapels was the one for whom we were preparing this homegoing ceremony. Bishop Lindsay Jones and Reverend DeLawrence Shepherd walked us through the process patiently and handled things with the utmost of care and professionalism. Considering these trying times with COVID -19, the chapels maintained and already had a protocol for safety precautions, sanitation, seating, social distancing and were very accommodating of our requests. Following our discussion and initial meeting, every detail was addressed and handled with care from the flowers, program, vocalists and photographic memories. On the day of the services, our family was again welcomed and carried through the process with white glove service. The program was executed with care and excellence from our arrival the day of the funeral and greeting by Retha to the ceremony at the gravesite . The eulogy shared by Bishop Lindsay Jones was truly heartfelt and spoke to Uncle Doug’s true character expressing what he meant to the Lawrence Jones Family and the community. Our family left Kansas City knowing that we had given him a wonderful goodbye with the help of the Lawrence Jones Family that truly loved and respected him and the service that they provide. We were put at ease during a time that could have been so challenging and stressful.

5 stars
Dr. Deborah Griffiths/ The Raphael Family

I must say "Lawrence A Jones LINWOOD CHAPEL" SERVICES WERE AWESOME AND DID A WONDERFUL BEAUIFUL BLESSED JOB ON MY/ OUR MOTHER'S HOMEGOING . YOU ALL SERVED US WELL AND THE AMOUNT WE SPENT WAS WELL WORTH LAYING OUR MOTHER AWAY , MOTHER LOOKED LIKE SHE WAS JUST LAYING HERE ASLEEP ..SO I WANT TO GIVE A SPECIAL THANK YOU TO EVERYONE ON YOUR STAFFF...AS MOTHER WAS *A ONE OF A KIND LADY* ...KINDHEARTED SWEET GIVING LADY. HER NAME IS **"DELORES JEAN HARDIN SMITH"BKA BABYJEAN * * BIKE **MOMMA* WHOM GOD CALLED HOME ON SEPTEMBER 30,1999 ....HER HOME GOING WAS OCTOBER 9,1999. AS SHE WAS BORN JUNE 6,1934. WE HAD 9 FAMILY CARS as well as (9) NINE PURE WHITE DOVES.. AS our MOTHER HAD 9 CHILDREN AND A SPECIAL GRANDDAUGHTER YOLONDA HARDIN KERSHAW WHOM WAS LIKE A DAUGHTER AND CALLED * oUR mOTHER * MOMMA* & HER TWO BOYS ANTONIO (rip)& DONTAE' which were Our Moms great grandsons and very special to Our Mother as well. ..Mother is truly missed and always loved and I must say LAJ ... we all are doing as well as expected as these holidays are so touching without Our Mother as she was the Legacy to Our Family. ... AS WE ARE A HUGE FAMILY. Mother ,Bike, Momma knew so many people and always smiled wit her Kind heart. I can't remember if she ever frowned , if so ,It was not very long. I do my best to be just Like my Mother and please know her Spirit lives within me . fyi .We still do a 3 day weekend IN Memory of Our Mother Celebration each year IN KCMO as when she was here on Earth we always celebrated her NO MATTER WHAT ..even if it was just going to eat at Three Friends . I remember one weekend as we were doing the IN MEMORY ..A PURE WHITE DOVE APPEARED IN FRONT OF MY HOME AND MY DAUGHTER GINA & SON GENE WERE in town getting ready to attend and I hollered and called them to come to front door and see the Dove and as they arrived to the door The Dove flew away and they advised me ..Momma that was meant just for you to see (Yes I felt that was my Mom just checking on us and to say PEACE BE STILL as she is ok and she is watching and checking on Us All)..So again I say Thank you LAJ & Family ..God is so Good ..Have a Happy Blessed New Year and Yes we will continue to allow you to serve Us .

5 stars
LENORE HARDIN CALVERT ..BKA MRS. L aka DARLA

LAJ did an awesome Job on the Home Going of my Mother Delores Jean Hardin Smith in 1999. May I ask why I can no longer pull her Obituary up on your site. Thank you

5 stars
Lenore Hardin

Cynthia is and always will be my friend She taught me Grace. What it means in the book of Romans. Miss you Sister in Christ.

5 stars
Sheila Cheffen

They performed a fantastic job for my Aunt Lois' homecoming. She purchased a burial plan over 20 years ago. When I and my cousins arrived, Larnell Jones had her burial plan records ready for our meeting. I did bring her copy, but it still was a relief they had it. Because what if I didn't have her copy? From day one Larnell was on point. Very professional and kind. My Aunt looked like herself. The driver was patient (we had car seats and kids). He said we have time so take your time and helped us. Finally, at the end of the service they surprised me. They presented me a plate with her picture on and a stand. I have attended many services there and never heard they did that. I was and still am, very touched. Mine and my family's experience was outstanding. Would I recommend their chapel, absolutely yes!

5 stars
Stephanie Whitley

Sad to see someone broke out several window there. Unfortunately the wheelchair ramp door was broken out and a lady could not get in to see the service because she was in a wheelchair.( Sad )

5 stars
Carl Moore